Your Questions, Answered

Yes, we provide a secure luggage storage room for an additional fee, where you can store your bags before check-in or after check-out (availability at reception). Additionally, each bed comes with its own individual locker requiring a padlock. If you don’t have one, we sell them at reception to keep your belongings safe.

All guests enjoy fresh linen and a made bed on arrival. Towels are included for private rooms; dorm guests can rent towels at reception.

Yes, you can borrow hairdryers and irons free of charge from reception by leaving a valid ID as a deposit. We also sell travel adaptors suitable for Irish sockets to help keep your devices powered during your stay. Additionally, you’ll find padlocks, toiletries, earplugs and other essential travel accessories available for purchase at reception, ensuring you have everything you need without having to bring it all with you.

Private parking is available but must be reserved ahead of time (limited availability). Payment is due at check-in and can be made by card or in cash.

Yes, there’s a designated smoking area. Smoking or vaping inside the building is strictly prohibited and subject to a €250 fine.

Yes, Gardiner House has a spacious, fully equipped kitchen for guest use, open daily except during cleaning times with gas off at night — oven and microwave remain accessible. The laundry room operates from 7 AM to 9 PM, with washing and drying tokens sold at reception alongside washing tablets.

Enjoy a complimentary light continental breakfast daily from 7 AM to 10:30 AM. The buffet includes breads, cereals, jams, butter, fruit, coffee, milk and juice — view the breakfast menu here.

The minimum age is 18. Guests aged 8-17 are accepted only when accompanied by an adult in a private room and are not permitted in shared dorms with others. Children under 8 are not accepted.

Check-in starts from 3 PM, with early check-in possible for a fee and subject to availability. Reception is open 24 hours allowing late arrivals. Check-out is by 11 AM, but you may remain in the common areas until 3 PM. Late check-out incurs an automatic €20 surcharge per person.

For bookings made directly through our website, you can cancel or modify your reservation using the confirmation email received at booking. Cancellations or changes must be made at least 2 days before your check-in date to be eligible for a refund. If you cancel less than 2 days before check-in or if you do not show up, no refund will be issued. Non-refundable rates cannot be refunded.

For bookings made through third-party platforms (such as Booking.com, Hostelworld, etc.), all cancellations and modifications must be handled directly via those channels according to their policies. We strongly recommend reviewing the cancellation terms before booking to avoid disappointment. If you experience any issues or have further questions, please contact our front desk for assistance.

A card is required for the deposit, taken as a transaction of €30 per person (€50 for walk-ins). Groups of 4+ must pay a group security deposit in one transaction only. Security deposits are refunded at check-out if there’s no damage.

Gardiner House is approximately 25 minutes by bus from Dublin Airport, served by Dublin Bus (public transport) N. 16 and N. 41 stopping just a 2-minute walk from the hostel. N. 41 runs 24/7 with a fare of €2.60 payable in coins or ticket (Leap Card). The hostel is located a 15-minute walk from O’Connell Street and 25 minutes from the Temple Bar area. Use Eircode D01 E4E3 to find us on Google Maps.

See our Interactive Map of Dublin for self-guided tours, check out our blog, or ask at reception any time for advice on transport, attractions or discounts at local partner businesses.